Ledger FAQ
Have Questions about Ledger?
Get the answers you need with our comprehensive list of frequently asked questions. Whether you’re new to Ledger or need help troubleshooting, we’ve got you covered. Find quick solutions for setting up your device, securing your crypto, and managing your Ledger wallet. If you still need help, don’t hesitate to contact our official Ledger support team!
Ledger is a hardware wallet that keeps your cryptocurrency safe and secure offline.
It stores your private keys offline, protecting them from online threats.
Yes, Ledger is highly secure with strong encryption and offline storage.
Download the Ledger Live app, follow the setup instructions, and create a recovery phrase.
A 24-word backup phrase to restore your Ledger wallet if lost or damaged.
Write down the 24-word recovery phrase provided during setup and store it safely.
Yes, Ledger can store Bitcoin, along with many other cryptocurrencies.
Ledger supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, and many altcoins.
Use the Ledger Live app to install the cryptocurrency app on your device.
Ledger Live is an app used to manage and control your Ledger hardware wallet.
Yes, but Ledger Live is recommended for easier management and updates.
Open Ledger Live, connect your device, and follow the update instructions.
Use your recovery phrase to restore your wallet on a new Ledger device.
No, the recovery phrase is the only way to restore access to your wallet.
Ledger uses military-grade encryption to protect your private keys offline.
Yes, by restoring your wallet with the recovery phrase.
The Ledger Nano S is a hardware wallet that stores your cryptocurrency securely offline.
The Ledger Nano X is an upgraded hardware wallet with Bluetooth support for mobile use.
Yes, you can use the Ledger Nano X with your mobile device via Bluetooth.
Yes, Ledger is compatible with iPhones via Ledger Live and Bluetooth (for Nano X).
Use Ledger Live to select the cryptocurrency and enter the recipient’s address.
Generate a receiving address through Ledger Live and share it with the sender.
You can view your balance through Ledger Live by syncing your Ledger device.
Yes, you can buy supported cryptocurrencies directly through Ledger Live with a partner service.
If you lose your recovery phrase, you cannot recover your wallet, and your crypto will be lost.
Reset your Ledger by going to Settings > Security > Reset on the device.
Go to Settings > Security > Change PIN within the Ledger device.
Ledger does not support 2FA directly, but you can use 2FA for related services like exchanges.
Yes, Ledger is a cold storage wallet as it keeps your private keys offline.
Yes, you can use Ledger on multiple devices by installing Ledger Live on each.
A device that stores your cryptocurrency securely offline to protect it from hacks.
Yes, you can store NFTs securely using Ledger Live with compatible apps.
Send crypto from Ledger to the exchange address using Ledger Live.
Ledger support helps you with setup, troubleshooting, and security-related issues.
You can contact Ledger support through Email, Live Chat, WhatsApp, or Phone.
Response time varies, but typically you’ll hear back within 1–2 business days.
Use your recovery phrase to restore access to your wallet on a new device.
Yes, Ledger supports Ethereum and other ERC-20 tokens.
Generate a receiving address in Ledger Live and send Ethereum from your exchange or wallet.
Yes, Ledger supports Litecoin and many other coins.
You can recover your wallet using your recovery phrase if you forget the PIN.
Write it down on paper and store it in a safe, secure location.
Your Ledger is secure with the PIN and recovery phrase, so your crypto is safe unless the thief has both.
Yes, you can connect Ledger to Binance for secure transactions and withdrawals.
Use Ledger Live to manage and install cryptocurrency apps on your Ledger device.
Yes, Ledger supports staking for certain cryptocurrencies via Ledger Live.
Open Ledger Live, choose the cryptocurrency, and follow the staking process for supported coins.
Yes, you can restore your Ledger wallet on any Ledger device using your recovery phrase.
Yes, Ledger supports DeFi applications through compatible apps and services.
Restore your wallet on a new Ledger device with your recovery phrase.
Yes, Ledger supports over 1,500 cryptocurrencies.
Open Ledger Live and sync your device to see your balance.
Yes, but using Ledger Live makes it easier to manage your device.
Enter your PIN on the Ledger device to unlock it.
You can restore your wallet on a new Ledger device using your recovery phrase.
Yes, Ripple (XRP) can be stored securely on Ledger.
Use Ledger Live to send XRP to any address by entering the recipient’s details.
Yes, Ledger supports Ethereum Classic.
Use your 24-word recovery phrase to restore your wallet on a new Ledger device.
Yes, you can connect Ledger to MetaMask for secure transactions.
Generate a Bitcoin address in Ledger Live and send Bitcoin to your exchange.
Yes, Ledger Live allows you to buy supported cryptocurrencies through a partner service.
Open Ledger Live, select the cryptocurrency, and add a new account through the app.
Yes, Ledger is compatible with Coinbase for sending and receiving crypto.
Yes, Ledger supports Solana through the Solana app in Ledger Live.
Use Ledger Live to install the Solana app and create an account.
Yes, you can connect Ledger to Trust Wallet for secure storage of crypto.
It’s a service where Ledger helps recover your wallet with a secure process.
No, Ledger and Trezor are separate brands and are not directly compatible.
Use Ledger Live to manage multiple devices from the same account.
Yes, Ledger supports Dogecoin along with other popular coins.
Use a strong PIN and store your recovery phrase in a secure location.
Yes, Ledger supports Ethereum and ERC-20 tokens.
Yes, Ledger supports Bitcoin Cash.
Select Bitcoin Cash in Ledger Live, choose the amount, and enter the recipient’s address.
Generate a receiving address for Bitcoin Cash via Ledger Live and share it.
Without the recovery phrase, you cannot recover your wallet or crypto.
No, Ledger is a hardware wallet and does not directly connect to exchanges like a cold wallet.
Export the private key from Ledger to the paper wallet using Ledger Live.
The Ledger Nano S Plus is an upgraded version of the Nano S with more storage capacity.
Yes, Ledger supports Ethereum 2.0 after the upgrade.
Install the Ethereum app on Ledger and use compatible staking services.
Use Ledger Live to set up staking for supported coins like Tezos or Cosmos.
Yes, Ledger can be connected to DeFi platforms for secure transactions.
Use Ledger Live to send tokens to your DeFi wallet address.
Yes, you can connect Ledger to MetaMask for enhanced security.
Install the Ledger app, enable the Ethereum app, and connect Ledger to MetaMask.
Yes, Ledger supports popular stablecoins like USDT and USDC.
Use Ledger Live to transfer stablecoins to any address.
Yes, Ledger supports Litecoin.
Generate a Litecoin receiving address in Ledger Live and send Litecoin from your exchange.
Yes, Ledger supports Chainlink and other tokens built on Ethereum.
Yes, Ledger supports NFTs through compatible Ethereum apps.
Use Ledger Live with a compatible Ethereum wallet like MetaMask to store NFTs.
Download Ledger Live, follow the on-screen instructions, and set up your recovery phrase.
No, the device is required to restore your wallet using the recovery phrase.
If locked, you need to enter the correct PIN to unlock it.
Yes, Ledger supports Cardano and its associated tokens.
Ledger and KeepKey are separate, so you cannot connect them together.
You can contact Ledger support via email, live chat, WhatsApp, or phone for assistance.